Released on = November 15, 2006, 10:44 am

Press Release Author = FeatureTel

Industry = Telecommunications

Press Release Summary = In Apex, power outage and blocked roads put hosted VoIP
company's solution to the test

Press Release Body = Raleigh, NC - November 15, 2006 - On the evening of October 5,
as a cloud of toxic smoke billowed over Apex, business owners operating in the area
were faced with the grim prospect of shutting down operations until the crisis had
been contained. FeatureTel's headquarters are located a mere mile away from the site
of the chemical fire. As the Triangle's premier hosted VoIP telephone company,
FeatureTel faced a veritable trial by fire.

Much to the delight of the company's clients, the VoIP provider passed the test with
flying colors. FeatureTel's Automatic Disaster Recovery Solution ensured business
continuity for all customers affected by power outages by rerouting calls to valid
destinations such as individual cell phones and other offices. And despite
roadblocks that made it impossible for the FeatureTel team to reach the company's
physical office, employees were available as early as 6:30 am the following morning
to answer questions and help customers.

"All FeatureTel employees are already equipped to work from home using their IP
Phones - so it was business as usual," commented Paul Levering, CEO of FeatureTel.
"The same procedures would ensure that clients are able to conduct business in the
event of a hurricane or ice storm," he added.

"There are very few ways to prepare for a situation like the Apex fire," said Bob
Crouch, CFO of PetroLiance,LLC. "Phone service is mission critical to our business
so we looked for a company that would help us stay connected, especially in the face
of an unforeseen emergency," he explained. "As this event confirmed, FeatureTel was
a far superior choice for us than any premise based system."

About FeatureTel, LLC
Headquartered in Raleigh, NC, FeatureTel is a premier hosted VoIP provider.
FeatureTel's enterprise level telephony solutions are employed by companies in the
Financial, Legal and Retail industries, among others. FeatureTel was the first
hosted VoIP carrier in North Carolina to receive Competitive Local Exchage
Certification by the state's Utilities Commission. In addition, the company was
recognized as a Top 25 Phone Service Provider by the American Cities Network of
Business Journals. FeatureTel clients include Hutchison Law Group, Capstone Bank,
Fidelity National Title Insurance and LeBleu Water. For more information, contact
FeatureTel at (919) 459-2300, e-mail info@featuretel.com or visit www.featuretel.com






Web Site = http://www.featuretel.com

Contact Details = Mariana McCulley
919 Marketing/ 919-557-7890
mmcculley@919marketing.com